According to this encounter I'm able to only conclude this practice appears to become business enterprise as usual for American Airlines, Primarily soon after witnessing indications about not getting rid of cots from specified locations. How can a business justify getting over 50 adults slumber on cots in an airplane terminal? This should be a priority for the fireplace Marshals!
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Periods have improved and its very sad. BTW – Our flight to Madrid was with Iberia and also the knowledge was the whole opposite! The plane was shiny, thoroughly clean and modern day and the food decisions were being appetizing as well as attendants ended up aware about foods ingredients. Certainly it can be achieved proper!
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it really is pitiful to possess to report that my various e-mails to Customer Relations haven't been answered as of up to now October 29, a total deficiency of the most elementary courtesy toward an eighty four yrs old To start with-Course passenger and Recurrent Flier….
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I just acquired off the mobile phone with Connie Sanders within the DFW office. I requested for her title mainly because she was so sort and helpful to us. I've infrequently encountered anyone so helpful and caring. If all your representatives might be like her you would've an excellent airline.
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I've to admit that I was selfishly satisfied to be able to book my flight right before all of your current other customers and which the agent was ready to eliminate the costs.
I really strongly will not want to fly with American Airlines at any time yet again, their customer service is Awful!!! I had been over a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay in excess of. Why in the world do I should fly to Big apple to return to Virginia. My struggle was suppose to depart Miami Intercontinental to Laguardia at 5pm. The flight was to begin boarding at 4:30pm and they designed an announcement that their could be a fifteen minute hold off And that i went on the counter to question the representative if I used to be likely to make my connection and she or he explained to me I will be good. The key reason why I checked on my link was for the reason that my lay above wax only 58 minutes. We’ll we boarded the flight so I believed I will be wonderful to capture my link bug that was so we sat on the plane for more than and hour whilst they fixed many of the necessary to deal with. They did not give anyone the possibility to try to make alternate journey which was Certainly Erroneous. I was in Miami for my brother’s funeral considering the fact that Thursday. My husband operates two career and he had to acquire off from work Thursday, Friday and Monday from the two jobs. I also needed to choose off myself. The flight at some point took off And that i skipped my link.
Me and my wife needed to encounter a routine maintenance concern within the airport, traveling from JFK to MIA (AA2299),on account of which we needed to change the flight .Just after conveying The difficulty for the purple jacket AA employee, the flight was adjusted, and we had been sure to be seated while in the first class as we were being purported to on the first flight (my wife is intensely Expecting).